The “K2 Eye Care A to Z Video Series” is a full featured series of 24 educational training videos. The series targets office staff and offers them training on the usage of practice equipment and the fine art of servicing the customer.
This series includes videos on the following topics:
We highly recommend our K2 Eye Care A to Z video series for office staff and clinician training. This entire video series is also available in our K2 Bundle Deal.
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No matter what experience your new staff has, every team member must know the basics about eye care and what you offer in your practice. This 24 3 minute each video series can take a newbie that worked at Wendy’s last week or an experienced healthcare team member and solidify the basics of what we do in eye care. Your staff represents you! Be sure they have a good, solid understanding from which to answer questions and do it consistently. Face it, it’s tough to find the time to train. This video series assures you, as doctor or office manager, that everyone has been exposed to the same level of knowledge. And it saves you time from the one on one “learn it from Sally” variable and time-consuming syndrome!
The dilemma you face is getting the new employee up to speed on all facets of eye care quickly. We have taken the burden off your shoulders. Use these 24 short video series lectures and you’ll be confident in each staff person’s knowledge of the basics of eye care. Saves you time, money and increases the chance your patient’s won’t be told the wrong information from an untrained employee.
Dr. Scott Edmonds is the senior partner of Edmonds Eye Associates in Philadelphia and a member of the medical staff at Jefferson/Magee/Moss Rehabilitation Hospital. He is the Emeritus Co-Director of the Low Vision, Contact Lens and Brain Injury Rehabilitation Service at Wills Eye Hospital. He is the former Chief Eyecare Officer at United Healthcare. He is a clinical professor at Western University of Health Sciences- College of Optometry, a member of the adjunct faculty of the Pennsylvania College of Optometry at Salus/Drexel University and a member of the Allied Medical staff of the Lankenau Hospital. He has written and lectured extensively on clinical and public health topics.
A 1976 graduate of Indiana University of Pennsylvania and a1980 graduate of the Pennsylvania College of Optometry, Dr. Edmonds is a past President of the Philadelphia Optometric Society, the Chester Delaware Optometric Society and the 1988 President of the Pennsylvania Optometric Association. On the national level, he has served as the Chairman of a number of committees for the American Optometric Association and has completed two terms on the American Council on Optometric Education.
Dr. Edmonds was honored by the Pennsylvania College of Optometry as the Preceptor of the Year in 1983. He was honored as the Optometrist of the Year in 1985 by the Philadelphia Optometric Society and again in 2008 by the Chester-Delaware Optometric Society. He was the honored as the Pennsylvania Optometric Association Optometrist of the Year in 2008. He was 2015 APEX Award winner for Publication Excellence in the category of Social Media Blog Content and the 2016 winner of the Dr. Jerry P. Davidoff Memorial Award for Leadership Service.